Annual Conference and Helpline Awards Ceremony 2023
Annual Conference and Helpline Awards Ceremony
Futureproofing for helplines: keeping ahead of the curve

This year's conference theme is 'Futureproofing for helplines: keeping ahead of the curve'. Facing more technical updates, working patterns and operational or safeguarding requirements than ever before, helplines across the UK are looking to the future to ensure their service remains sustainable.
During our conference, we will run a series of seminars, workshops and other talks to explore these areas and give robust advice and support across the challenges futureproofing can create. These events will be announced over the coming months, and we're excited to offer a diverse and interesting programme.
Keynote speaker
Award-winning performer, writer, presenter, and broadcast journalist Juliette Burton.
"Burton's knockout show drips with charm - it's a joyous request for a kinder world" - The Times
"Burton shows the world it's cool to be kind" - Sunday Mail
Member Showcase speaker
Owen Young - Senior Operations Manager at GamCare
Address
Crowne Plaza Hotel
Central Square,
Holliday St,
Birmingham
B1 1HH
Fees
Member fee £156+VAT
Non-member fee £208+VAT
Helpline Community subscription fee £166+VAT
Earlybird fees
Book in May and receive 10% off booking (see above)
Last year's Annual Conference
