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Wednesday 12 October - Facilitating empowerment

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Member Space virtual event - Facilitating empowerment

12 October 2022 – 11:00-12:30

(free virtual event)

Agenda includes:

Facilitated mini webinar – The value of empowerment in helpline work, and approaches for supporting callers who feel powerless

Member spotlight from – Pamila Saini, Head of Helpline at Beat

Member networking - where you can share and discuss practices with each other