addarrow-downarrow-leftarrow-rightarrow-upcanceldowndownloademailIcons / Social / Facebookfilterhome Icons / Social / Instagram info left Icons / Social / LinkedInmenuremoverightsearchtagtranslateIcons / Social / Twitterup Icons / Social / YouTube user calendar location

News and blog

Keep up to date with what we are doing at Helplines Partnership and news related to the helplines sector.

Articles

Member banner
Helplines Partnership in action - introducing a webchat on a women's aid helpline

One of the benefits of Helplines Partnership membership is being able to tap into the knowledge and experience of your fellow members.

Paula Picture.jpg
Coronavirus message from CEO Paula Ojok

Our member, GlobalARRK, is the only charity that specialises in supporting stuck parents worldwide. They talked to us about their work and the support they provide.

ADS-Large.png
AI and machine learning for helplines

Advice Direct Scotland provides free and independent advice to the citizens of Scotland. Conor Forbes, Creative Lead, explains how as an organisation they use artificial intelligence (AI) to support the work of their helpline service’s contact channels.

og-grassroots-logo.png
Real talk - conversations that save lives

We were joined at our 2019 Conference by Stella Comber and Alex Harvey, from Grassroots, who hosted the seminar ‘Reducing the numbers – Real Talk – suicide prevention awareness’.