Costs and Rewards

Costs and Rewards

Open training and CPD accredited training course costs

Virtual Inhouse and Inhouse training costs

Rewards

10% Open Training Reward:

We offer organisations (member and non-member) booking 3 or more open training courses on the same day a 10% discount on your booking.

Terms and Conditions of Reward: The reward can be used once within a 12 month rolling period. The reward can be applied to a maximum of 3 bookings made on the same day. (This reward applies to virtual and face to face open training).

10% Member Inhouse Training Reward:

We offer a 10% reward when members book three or more Virtual Inhouse or Inhouse training sessions within the same agreement.

15% Member Loyalty Reward:

We offer a 15% reward to members (exclusively) on training or consultancy in year three of membership. Terms and Conditions of Reward: The reward can be applied within one training agreement when you meet year three of membership. This is a one time reward.

If you have any questions regarding rewards, please call us on (0) 300 330 7777 or contact training@helplines.org

Cancellation Policy

If you wish to cancel an agreed training event, this should be confirmed in writing. The following fees are payable:

• Within 7 calendar days of event: Full fee
• 7-21 calendar days before event: 50% fee
• Over 21 calendar days before event: 30% fee

If we cancel the course, a full refund will be given for any monies paid or the course can be rescheduled at no additional cost to you.