Open Training Courses

Our training courses are designed for those who are new to helplines, helpline managers, service coordinators and those with helpline experience.

We have adapted and developed our specialist helpline training courses to deliver them virtually. Open training courses give you greater flexibility to access and engage with our specialist helpline training services. Our training is interactive, practical and relevant and delivered by experienced trainers.

Open training and CPD accredited course costs

Virtual Open Training

Member: £99.00+VAT (per place)

Non-Member: £165.00+VAT (per place)

Open Training

Member: £149.00+VAT (per place)

Non-Member: £245.00+VAT (per place)

For Open training courses we allow a maximum of 4 participants from one organisation to attend a course at one time. (We can offer more places nearer the time of the course closure date if the course is not fully booked.)