Open Training Courses
Our training courses are designed for those who are new to helplines, helpline managers, service coordinators and those with helpline experience.
We have adapted and developed our specialist helpline training courses to deliver them virtually. Open training courses give you greater flexibility to access and engage with our specialist helpline training services. Our training is interactive, practical and relevant and delivered by experienced trainers.
Open training and CPD accredited course costs
Member: £99.00+VAT (per place)
Non-Member: £165.00+VAT (per place)
Member: £149.00+VAT (per place)
Non-Member: £245.00+VAT (per place)
For Open training courses we allow a maximum of 4 participants from one organisation to attend a course at one time. (We can offer more places nearer the time of the course closure date if the course is not fully booked.)
To chat with us or book a place on one of our Open training courses please call us on (0) 300 330 7777 or email training@helplines.org
Alternatively, you can use the booking form below:
Training courses
Level 1 – Essential Helpline Skills Online - CPD Accredited
Upcoming Dates
1st June 2022 - virtual - FULLY BOOKED however please contact us should you like to be added to the waiting list
6th July 2022 - virtual
2nd August 2022 - virtual
Level 2 – Developing Helpline Skills Online - CPD Accredited
Upcoming Dates
5th July 2022 - virtual
1st September 2022 - virtual
Level 3 – Advanced Helpline Skills Online - CPD Accredited
Upcoming Dates
19th May 2022 - virtual
14th June 2022 - virtual
27th July 2022 - virtual
10th August 2022 - virtual
20th September 2022 - virtual
Responding to Suicidal Callers
Upcoming Dates
23rd June 2022 - virtual
15th September 2022 - virtual
Impact Practice and Measuring Outcomes - CPD Accredited
Upcoming Dates
17th August 2022 - virtual
Safeguarding for Helplines
Upcoming Dates
20th July 2022 - virtual
6th September 2022 - virtual
