Our suite of webinars are designed to be interactive, practical and accessible to all. Delivered virtually by a member of our training team and typically lasting 90 minutes, they are an engaging way to start learning about specific work-related subjects. They are ideal for those with limited time or resources, or those wanting a taster session prior to booking full-day courses with us.
Webinar - Understanding Vicarious Trauma: an introduction
Does the work you do to help others take a toll on you or impact you in some way? If so, this 90-minute webinar will introduce the topic of Vicarious Trauma, how it differs from work-related stress and what strategies you can start to implement to reduce the risks.
25th January 2022
17th February 2022
2nd March 2022
Webinar - Responding to Challenging Callers: an overview
Do you have contact with distressed, angry, repeat or otherwise challenging service users through the service you provide? If so, this 90-minute webinar will provide key insights into the essential skills for supporting such contacts whilst staying within your service remit and practising self-care for you and your team.
15th December 2021
13th January 2022
23rd February 2022
22nd March 2022
Webinar - Responding to Suicidal Callers: an introduction
How confident are you that if a service user disclosed suicidal ideation, you could support them effectively? In this 90-minute webinar we will introduce a competency framework to improve your skills and understanding, discuss how you can make a difference and provide some focus on how you practise self-care afterwards.
19th January 2022
9th February 2022
10th March 2022
Watch this space for more webinars.....
Member: £25.00 + VAT
Non-member: £30.00 + VAT
Webinars typically run from 10am until 11.30am