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Our suite of webinars are designed to be interactive, practical and accessible to all. Delivered virtually by a member of our training team and typically lasting 90 minutes, they are an engaging way to start learning about specific work-related subjects. They are ideal for those with limited time or resources, or those wanting a taster session prior to booking full-day courses with us.

Webinar - Understanding Vicarious Trauma: an introduction

Does the work you do to help others take a toll on you or impact you in some way? If so, this 90-minute webinar will introduce the topic of Vicarious Trauma, how it differs from work-related stress and what strategies you can start to implement to reduce the risks.

Upcoming Dates

21st July 2022

Webinar - Responding to Challenging Callers: an overview

Do you have contact with distressed, angry, repeat or otherwise challenging service users through the service you provide? If so, this 90-minute webinar will provide key insights into the essential skills for supporting such contacts whilst staying within your service remit and practising self-care for you and your team.

Upcoming Dates

15th June 2022

9th August 2022

13th September 2022

Webinar - Responding to Suicidal Callers: an introduction

How confident are you that if a service user disclosed suicidal ideation, you could support them effectively? In this 90-minute webinar we will introduce a competency framework to improve your skills and understanding, discuss how you can make a difference and provide some focus on how you practise self-care afterwards.

Upcoming Dates

24th May 2022

7th June 2022

29th June 2022

26th July 2022

4th August 2022

24th August 2022

8th September 2022

28th September 2022

Watch this space for more webinars.....

Webinar costs

Member: £25.00 + VAT

Non-member: £30.00 + VAT

Webinars typically run from 10am until 11.30am

To make a booking please contact