Welcome to Helplines Partnership
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Helplines Partnership is the membership body for organisations that provide helpline services in the UK and internationally.
We facilitate high quality service delivery to callers by providing a range of services, including training (accredited qualifications), innovative contact solutions, quality standards, individually tailored support and information resources through web portals. We raise the profile of the sector through representation of our members' interests and influencing the social policy agenda, giving providers of helpline services a voice to build sustainability and promote excellence, choice and accessibility for everyone.
We facilitate high quality service delivery to callers by providing a range of services, including training (accredited qualifications), innovative contact solutions, quality standards, individually tailored support and information resources through web portals. We raise the profile of the sector through representation of our members' interests and influencing the social policy agenda, giving providers of helpline services a voice to build sustainability and promote excellence, choice and accessibility for everyone.
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