Helpline Award Nominations: Tips to help you craft a strong submission
Nominations are now open for the Helplines Partnership Awards, a highlight of our annual conference.
Celebrating excellence: 2025 Helpline Award winners announced
We are delighted to announce the winners of the 2025 Helpline Awards, celebrating the incredible dedication, compassion and innovation shown across our sector.
Each year, the Helpline Awards recognise the people and organisations making a real difference to those in need of support. Our independent panel of judges had the difficult task of selecting this year’s winners from all the inspiring nominations.
Congratulations to our 2025 winners!
Thank you to Call Handling for sponsoring the Helpline Awards 2025.
Congratulations to our 2025 winners!
Helpline of the Year 2025—large charity
SWGfL - Revenge Porn Helpline
Helpline of the Year 2025—small charity
Nacoa Helpline
Employee of the Year—large charity
Dan—Safeline
Employee of the Year—small charity
Melissa Wylie—Rural Support
Volunteer of the Year—large charity
Helen Devonald, Age UK
Volunteer of the Year—small charity
Barry Slapp, Survivors of Bereavement by Suicide
Lifetime Service Award—large charity
Stephanie Jacobs, Breast Cancer Now
Lifetime Service Award—small charity
Dr. Eve Fleming
ERIC—The Children’s Bowel & Bladder Charity
Staff Wellbeing Support Award—large charity
Cardiomyopathy UK
Staff Wellbeing Support Award—small charity
Rural Support
Innovation and Sustainability Award—large charity
National Autistic Society
Innovation and Sustainability Award—small charity
BulliesOut
Thank you to everyone who submitted nominations, attended the ceremony, and continues to make the helpline community so special.