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At Helplines Partnership, we offer consultancy work to helplines who may benefit from improvements to their service.

With over 22 years of knowledge and expertise in the helplines sector, we can support you with any aspect of helpline-related work whether you are looking to review or develop part of your service, or to set up a brand-new helpline.

Our consultancy work is offered at a discounted rate to members, and can be helpful when preparing for our Helplines Standard certification.


As an organisation our Trustees requested that inline with best working practice we undertake a full review and audit of our safeguarding . As lead for the project I approached Helplines Partnership for support and was put in contact with Gemma. The support , advice and training she gave was second to none, her knowledge was superb. Life Charity