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Costs and rewards

Costs

The fees detailed below include the training session, along with any workbooks or other resources provided. For CPD-accredited courses, these costs also cover accreditation certificates.

Become a member today, and benefit from rewards and other services.


Rewards

10% Open Training Reward

We offer organisations (member and non-member) booking 3 or more open training courses on the same day a 10% discount on your booking.

Terms and Conditions of Reward: The reward can be used once within a 12 month rolling period. The reward can be applied to a maximum of 3 bookings made on the same day. (This reward applies to virtual and face to face open training).

10% Member Inhouse Training Reward

We offer a 10% reward when members book three or more Virtual Inhouse or Inhouse training sessions within the same agreement.

15% Member Loyalty Reward

We offer a 15% reward to members (exclusively) on training or consultancy in year three of membership.

Terms and Conditions of Reward: The reward can be applied within one training agreement when you meet year three of membership. This is a one time reward.


Cancellation Policy

For open training sessions

You may cancel a place without charge if you inform us in writing at least 5 calendar days before the event.

The full fee is payable for any cancellations within 5 calendar days of the event, or if the participant fails to attend and we receive no notice of cancellation, or if the participant is unable to attend the whole of the event for any reason.

Some of our events are repeated, so you may transfer a place, without charge, to an alternative date as long as you inform us in writing at least 5 calendar days beforehand. Transfers within 5 calendar days will incur a full fee for both dates. All transfers are subject to availability.

In the unlikely event that we have to cancel a session, we will let you know as soon as possible and issue a full refund’

For in-house/virtual in-house training sessions

Please note, if you wish to cancel an agreed training event, this should be confirmed in writing. The following fees are payable:

Within 7 calendar days of event: Full fee

7-21 calendar days before event: 50% fee

Over 21 calendar days before event: 30% fee

If we cancel the course, a full refund will be given for any monies paid or the course can be rescheduled at no additional cost to you.