Helplines Partnership is the membership body for organisations that provide information, support or advice via phone, email, text or online.
Who we are
We are committed to supporting organisations that provide non-face-to-face advice, support and information to improve general wellbeing. We offer training, a Helplines Standard, and consultancy to help build sustainability and promote excellence, choice and accessibility for everyone.
Please note, we are the membership body for helplines and not the regulator. Any feedback regarding helplines should be forwarded to the helpline direct, following the appropriate procedures. If you require further support regarding your feedback/complaints requirements, please visit The Charity Commission.
Member Space virtual event - 6 April
'Supporting Remote Workers'
Featuring a talk from Dublin Rape Crisis Centre
Member Space virtual event - 16 May
'Health of the Sector Survey Results'
Featuring a talk from GamCare
Member Space virtual event - 28 June
'Promoting Wellbeing within Healthy Boundaries'
Featuring a talk from Leeds Domestic Violence Service
CPD Accredited Training Courses
Visit the Book a Training Course webpage for upcoming dates