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Helplines Partnership is the membership body for organisations that provide information, support or advice via phone, email, text or online.

Just Launched Workplace Well-being Course

Helplines Partnership have launched a new course for 2024. A practical accompaniment to our popular Vicarious Trauma training.

With burnout increasing and workplace stress causing staff to seek changes in their employment, this course offers a selection of the best evidence-based, self-help strategies such as:

• Breathwork
• Cognitive Behavioural Therapy (CBT-based learning)
• Energy therapies
• Mindfulness

The course aims to introduce participants to a series of practical techniques to support them in supporting themselves, and to build and sustain a supportive culture within their workplace so they can help to support each other.

Who we are

We are committed to supporting organisations that provide non-face-to-face advice, support and information to improve general wellbeing. We offer training, a Helplines Standard, and consultancy to help build sustainability and promote excellence, choice and accessibility for everyone.

Please note, we are the membership body for helplines and not the regulator. Any feedback regarding helplines should be forwarded to the helpline direct, following the appropriate procedures. If you require further support regarding your feedback/complaints requirements, please visit The Charity Commission.

Upcoming events

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CPD Accredited Training Courses

Visit the Book a Training Course webpage for upcoming dates

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Open training courses

Visit the Book a Training Course webpage for upcoming dates


Visit the Book a Training Course webpage for upcoming dates