Last month, we were proud to launch our first - and the first UK-wide - Helplines Awareness Day. As an organisation, the idea for an awareness day came from the lack of recognition helplines receive, and the lack of awareness surrounding them and all the services they provide and support they offer.
An open letter to the Prime Minister – the impact of the cost of living crisis on mental health
Helplines Partnership are proud to work with fellow leaders in the mental health sector to directly address the government on household-level suffering during the cost-of-living crisis. Today, we collectively pen this open letter to Government.
Voice Over Internet Protocol (VOIP) - what are the changes coming in 2025?
In 2025, we can expect a number of changes to telecoms services. Our Trusted Supplier Your Co-op provided some brilliant information ahead of our Annual Conference panel discussion on this topic. So just what can we expect with these upcoming changes?
At Helplines Partnership, we place a high emphasis on quality within the helpline sector - and offer the Helplines Standard certification, the nationally recognised quality standard which defines and certifies best practice in helpline work.