This Mental Health Awareness Week, Helplines Partnership stand in solidarity with all those affected by mental health issues including anxiety.

Last month, we were proud to launch our first - and the first UK-wide - Helplines Awareness Day.
As an organisation, the idea for an awareness day came from the lack of recognition helplines receive, and the lack of awareness surrounding them and all the services they provide and support they offer.

We are pleased to welcome our new Chair of Trustees - Ruth Ingman.

We caught up with Hayley Hepworth from Myeloma UK about the organisation's Peer Buddy Service.

Helplines Partnership are proud to work with fellow leaders in the mental health sector to directly address the government on household-level suffering during the cost-of-living crisis. Today, we collectively pen this open letter to Government.

In 2025, we can expect a number of changes to telecoms services. Our Trusted Supplier Your Co-op provided some brilliant information ahead of our Annual Conference panel discussion on this topic. So just what can we expect with these upcoming changes?

At Helplines Partnership, we place a high emphasis on quality within the helpline sector - and offer the Helplines Standard certification, the nationally recognised quality standard which defines and certifies best practice in helpline work.

CEO Paula Ojok and Policy & External Affairs Manager Sam Bromiley attended the Labour and Conservative Party Conferences respectively. Here, we look at their main takeaways from these events.

Our Responding to Suicidal Callers training course has earned CPD accreditation, and is more important than ever in the UK's current climate.

Helplines Partnership have begun working with Word360 - a new addition to our trusted suppliers for interpreting services.

At Helplines Partnership, we offer the Helplines Standard certification - the nationally recognised quality standard which defines and certifies best practice in helpline work. Find out how it can benefit your organisation in this blog.

With over 300 members, we are a popular and trusted organisation when it comes to helpline management and best practice. Here, we share five of the main benefits of becoming a Helplines Partnership member.