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Training Packages

Training Packages


Essential Skills Packages

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Beginners' Skills Package

This package includes our popular level 1 and 2 courses – Essential Helpline Skill and Developing Helpline Skills.

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Experienced Skills Package

This package includes our level 2 and 3 courses – Developing Helpline Skills and Advanced Helpline Skills.

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Complete Skills Package

This Complete Skills Package includes all levels (1, 2 and 3) of our popular skills-based Helpline Skills courses.

Self-care Skills Package

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Self-care Skills Package

Vicarious Trauma (CPD-accredited) and Workplace Wellbeing courses.


Our packages are available as open or in-house courses.

Open training allows individuals from different organisations to attend and benefit from diverse perspectives. In-house training is customised and delivered for a specific organisation, providing a more personalised learning experience.

If you are interested in our in-house training, we offer a complimentary scoping call with one of our trainers. The session allows you to ask questions about the training content and learn more about Helplines Partnership. It’s also an opportunity for us to learn more about your organisation and training requirements, so we can tailor the training scenarios to your needs.

Open Training

  • Available virtually
  • These courses are an opportunity to learn alongside other organisations.
  • Up to 4 delegates from 1 organisation on each course
  • Course capacity: 16 delegates

In-house Training

  • Available virtually and in-person
  • These courses are an opportunity for your team to learn together
  • Training materials and learning content can be tailored to meet the specific needs of your organisation
  • Courses suitable for between 6 and 16 delegates

Packages Member Fee (+VAT) Non-member Fee (+VAT)
Complete Skills Package (in-house virtual) £3,204 £5,346
Complete Skills Package (in-house in-person) £3,561 £5,940
Complete Skills Package (open) £291 £488
All other Skills Packages (in-house virtual) £2,136 £3,564
All other Skills Packages (in-house in-person) £2,374 £3,960
All other Skills Packages (open) £194 £325
Packages - pricing