The assessment team
The assessment team
HLP currently has three assessors Laura Dowswell (Lead Assessor), Rosie Swan (Helplines Standard Co-ordinator and Assessor), and Michelle Fernandes (Helplines Standard Co-ordinator and Assessor) who are available to answer any queries you may have and to help guide you through the process.
Please don’t hesitate to get in touch via services@helplines.org to find out more about the Helplines Standard certification.