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The assessment team

The assessment team

HLP currently has two assessors Laura Dowswell (Lead Assessor) and Samantha Denyer (Assessor and Co-Ordinator), as well as executive Hannah Wallace (Helplines Standard Executive) who are available to answer any queries you may have and to help guide you through the process.

Please don’t hesitate to get in touch via to find out more about the Helplines Standard certification.

Laura Dowswell - Lead Assessor
Samantha Denyer - Assessor and Coordinator
Hannah Wallace - Helplines Standard Executive


The team at Helplines Partnership have made us all feel so comfortable and we can’t thank you enough for your support throughout the submission process. Health Assured