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The assessment team

The assessment team

HLP currently has two assessors Laura Dowswell (Lead Assessor) and Rosie Swan (Helplines Standard Co-ordinator an Assessor) who are available to answer any queries you may have and to help guide you through the process.

Please don’t hesitate to get in touch via services@helplines.org to find out more about the Helplines Standard certification.

Laura Dowswell - Lead Assessor
Rosie Swan - Helplines Standard Co-ordinator and Assessor
Michelle Fernandes - Helplines Standard Co-ordinator and Assessor

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The team at Helplines Partnership have made us all feel so comfortable and we can’t thank you enough for your support throughout the submission process. Health Assured