The assessment team
The assessment team
HLP currently has two assessors Laura Dowswell (Lead Assessor) and Rosie Swan (Helplines Standard Co-ordinator an Assessor) who are available to answer any queries you may have and to help guide you through the process.
Please don’t hesitate to get in touch via services@helplines.org to find out more about the Helplines Standard certification.



The team at Helplines Partnership have made us all feel so comfortable and we can’t thank you enough for your support throughout the submission process.
Health Assured