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Find a Helpline

Our Find a Helpline directory lists approved members of Helplines Partnership providing support via various channels. If you cannot find the topic you are looking for, use the search bar.

Find a Helpline

GamCare

GamCare

GamCare operates the National Gambling HelpLine, funded by GambleAware. The HelpLine provides information, advice and support for anyone affected by problem gambling, including family and friends. GamCare’s Advisers can also make referrals for a range of treatment options across Great Britain. Web chat with Advisers also available via www.gamcare.org.uk. Calls to 0808 80 numbers are free from landlines and mobiles across the UK and do not appear on itemised bills.

Gene People

Gene People

Genetic counsellor led helpline service for people with a genetic condition, their relatives, professionals and anyone who needs to know more about genetic conditions and how to cope with the difficulties they can present. The helpline is a confidential and non-judgemental space to find out more information, discuss feelings, concerns and fears about a genetic condition. The Helpline Team may not be able to respond to all calls immediately; callers can leave a voicemail or send an email at any time and the Team will aim to respond within 2 working days. When leaving a voice message or sending an email please ensure you include your name, telephone number, name of the condition and a brief outline of your main question or concern. Please note this service cannot provide diagnosis, genetic testing or general psychological counselling.

Gingerbread

Gingerbread

Provides support and expert advice to the single parent with the main care of the child. Support includes anything from dealing with a break-up to going back to work or sorting out maintenance, welfare benefits or tax credit issues, contact, employment, education, housing and debt. Advisers will talk through options with callers and send useful information. Free membership scheme for single parents, as well as peer support groups in England and Wales. Run employability programmes to help single parents move back towards work.

Glasgow & Clyde Rape Crisis

Glasgow & Clyde Rape Crisis

Helpline provides support, information and advocacy services to women and girls from aged 13 years who are survivors of rape, sexual assault or sexual abuse at any time in their lives. This service is free and confidential. The Rape Crisis Centre also provides support to non-abusing partners and family members.

Glasgow Council on Alcohol (GCA)

Glasgow Council on Alcohol (GCA)

Free, confidential helpline offering advice, information, listening support and signposting for people living and/or working in Glasgow affected by their own or someone else's alcohol misuse.

GlobalARRK (Global Action on Relocation & Return with Kids

GlobalARRK (Global Action on Relocation & Return with Kids

Charity supporting “Stuck Parents” who have moved abroad and cannot return to their home country with their children. This includes parents who have ‘abducted’ their children to their home country. The Parent Support service can be contacted via email, Facebook message or online website form. The Team call parents back and offer a 30-minute call to help identify needs. The service offers emotional support, information and signposting to other helpful resources, professionals and organisations. Further support includes signposting parents with emotional issues to a Wellbeing Co-ordinator.

Grief Encounter

Grief Encounter

Confidential helpline, staffed by trained professionals, offering support and advice to bereaved children, young people and adults. Support also available via email or 1-2-1 live chat session with a Grieftalk counsellor. Further support includes one to one counselling, group activities, family fun days, residential camps and interactive online services. Calls to 0808 80 numbers are free from all mobiles and landlines in the UK and do not appear on itemised bills.

GroceryAid

GroceryAid

GroceryAid is the charity for people who have worked, or are working, in the UK grocery industry and who now find that they need some extra support. GroceryAid supports people both financially and through the Helpline. The Helpline is available 24 hours a day, seven days a week, all year around. It offers support and guidance in the following areas: financial guidance, including benefits information, personal issues, including family, children and relationships, career support, people skills, health and mental health, legal issues, counselling for people who have experienced incidents which are harmful or threatening, help with depression and anxiety through a supported and approved programme.

Group B Strep Support - National Helpline

Group B Strep Support - National Helpline

Confidential support helpline providing information and a listening ear to families and professionals wanting to know more about group B Strep when a baby close to them falls ill. The Helpline is staffed by a small Team who can provide general information for guidance on group B Strep along with the latest national guidelines. They will do everything to make callers feel comfortable, to listen and understand and answer any questions. Calls, emails and messages are completely confidential. Please note the Helpline cannot provide diagnoses or give medical advice – if you need medical advice, please contact your health care providers. Further support includes Facebook group for families of children who developed group B Strep infection. This group offers a safe online space where families can connect and share their experiences.

Headway - The Brain Injury Association

Headway - The Brain Injury Association

UK wide charity that works to improve life after brain injury. Provides support, services and information to brain injury survivors, their families and carers, as well as to professionals in the health and legal fields. Support includes a freephone nurse-led helpline, emergency fund to assist with the financial implications following a brain injury and Headway Acute Trauma Support nurses (HATS) providing support to families. Website also contains information, booklets and factsheets. Can send out printed copies of factsheets. Network of 120 groups and branches providing physical, cognitive and social rehabilitation and support. Headway can help to find a local Headway group or branch. Accreditation scheme for approved residential homes, rehabilitation units and respite facilities specialising in ABI. Run training courses for professionals working in the field of brain injury. Calls to 0808 80 numbers are free from landlines and mobiles in the UK and do not appear on itemised billing.