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Find a Helpline

Our Find a Helpline directory lists approved members of Helplines Partnership providing support via various channels.

Find a Helpline

Abused Men in Scotland (AMIS)

Abused Men in Scotland (AMIS)

Helpline and support services available to any man experiencing domestic abuse within Scotland. Also welcome calls from friends/family who may be concerned about a loved one. Can support any man (including trans-gender and non-binary people), whether in a mixed-sex or same-sex relationship. The team are all trained and will meet your call with a non-judgmental and sensitive approach. Calls to 0808 80 numbers are free from landlines and mobiles within the UK.

Action for Children

Action for Children

Parent Talk is an online support service for parents of 0-19's to access information and support on anything to do with parenting, such as behaviour, sleep, food and nutrition, and information on milestones as well as signposting to other relevant support services. Parents can also speak to an online support worker or request a call-back for individual support during set opening times.

Adoption UK

Adoption UK

Provide support, community and advocacy for all those parenting or supporting children who cannot live with their birth parents. Helpline advisers offer practical suggestions, information and encouragement, or can signpost callers in the right direction for specialist help. Forum available online which offers a helpful source of peer-to-peer support and an opportunity to engage with other adopters.

Advice Direct Scotland

Advice Direct Scotland

Advice Direct Scotland provides free and independent advice to the citizens of Scotland. The online identity of Advice Direct Scotland is advice.scot. Work in partnership with a network of national organisations providing practical advice by phone, SMS, web chat, email, online and through social media on a wide range of issues such as debt, employment, welfare and consumer advice. As well as offering traditional telephone-based advice can also offer advice via the website, webforms, webchat and Facebook chat.

Advice Direct Scotland - Consumer Advice

Advice Direct Scotland - Consumer Advice

Advice Direct Scotland delivers the national consumer advice service in partnership with the Scottish Government, Trading Standards Scotland and local Trading Standards offices. Provides all Scottish citizens with practical, relevant and free consumer advice and information. Use intelligence collated from Scottish consumers to combat illegal traders and improve the services that customers receive. This service was launched in April 2019 following the devolution of consumer advocacy and advice under the Scotland Act 2016.

Afghanistan Capacity Development and Educational Organization (ACDEO)

Afghanistan Capacity Development and Educational Organization (ACDEO)

Afghanistan’s only family support helpline. 6464 is a toll-free number in Afghanistan that provides phone-based counselling, legal aid and referrals to ground-based social service providers. The Family Helpline call operators have a strong awareness of cultural and religious sensitivity. As trained legal consultants, religious scholars and social workers, the operators provide accessible, trustworthy counselling and advice to Afghans in need of non-violent conflict resolution and can assist with issues including general counselling, mental health support and advice on self- protection. Consultations with a religious scholar can be provided, if requested.

Age Cymru

Age Cymru

Age Cymru is the national charity in Wales dedicated to supporting older people. Age Cymru's advice is free, bilingual, impartial and confidential providing a range of information and advice on issues including health and care, travel and lifestyle, work and learning, money, wellbeing, home and community. Publishes detailed factsheets and advice guides and works to raise awareness of issues affecting those over 50.

Al-Anon Family Groups UK and Eire

Al-Anon Family Groups UK and Eire

Offers understanding and support for families and friends of alcoholics, whether they are still drinking or not. Also provide support for young people affected by alcoholics. Alateen, a part of Al-Anon, is for young people aged 12-17 (inclusive) who have been affected by someone else's drinking, usually that of a parent. For details of meetings throughout the UK and Eire please contact the helpline.

Alzheimer Scotland

Alzheimer Scotland

The dementia helpline is a freephone 24 hour service providing information and emotional support to people with dementia, carers, relatives, friends and professionals. Operate an e-mail service for anyone who is affected by dementia in any way or who has questions about this illness. Alzheimer Scotland provides day care and day opportunity services in many parts of Scotland. Calls to 0808 80 numbers are free to call from landlines and mobiles within the UK.

Alzheimer's Research UK

Alzheimer's Research UK

Dementia research charity specialising in finding preventions, causes, treatments and a cure for dementia. Dementia Research Infoline answers questions from the public on dementia and dementia research, as well as helping people to register their interest in volunteering for research studies.