Find a Helpline
Our Find a Helpline directory lists approved members of Helplines Partnership providing support via various channels.
Find a Helpline
Action for Children
Parent Talk is an online support service for parents of 0-19's to access information and support on anything to do with parenting, such as behaviour, sleep, food and nutrition, and information on milestones as well as signposting to other relevant support services. Parents can also speak to an online support worker or request a call-back for individual support during set opening times.
Action for Pulmonary Fibrosis
Telephone support line for people living with PF, carers, family members, and health and social care professionals. APF’s team, including a specialist nurse, can provide information on PF, emotional and practical support, and signposting to relevant services. Can help with issues including diagnosis, medication, travel insurance and more.
Provide support, community and advocacy for all those parenting or supporting children who cannot live with their birth parents. Helpline advisers offer practical suggestions, information and encouragement, or can signpost callers in the right direction for specialist help. Forum available online which offers a helpful source of peer-to-peer support and an opportunity to engage with other adopters.
Advice Direct Scotland
Advice Direct Scotland provides free and independent advice to the citizens of Scotland. The online identity of Advice Direct Scotland is advice.scot. Work in partnership with a network of national organisations providing practical advice by phone, SMS, web chat, email, online and through social media on a wide range of issues such as debt, employment, welfare and consumer advice. As well as offering traditional telephone-based advice can also offer advice via the website, webforms, webchat and Facebook chat.
Advice Direct Scotland - Consumer Advice
Advice Direct Scotland delivers the national consumer advice service in partnership with the Scottish Government, Trading Standards Scotland and local Trading Standards offices. Provides all Scottish citizens with practical, relevant and free consumer advice and information. Use intelligence collated from Scottish consumers to combat illegal traders and improve the services that customers receive. This service was launched in April 2019 following the devolution of consumer advocacy and advice under the Scotland Act 2016.
Age Cymru is the national charity in Wales dedicated to supporting older people. Age Cymru's advice is free, bilingual, impartial and confidential providing a range of information and advice on issues including health and care, travel and lifestyle, work and learning, money, wellbeing, home and community. Publishes detailed factsheets and advice guides and works to raise awareness of issues affecting those over 50.
akt is here for anyone aged 16-25 in the UK who identify as LGBTQ+, including non-binary people and questioning. Our service centres are based in London, Manchester, Bristol and Newcastle but if you’re based outside of these areas, we can help you on our live chat. The Team can help you to stay safe, provide support and advocacy to find emergency accommodation, access specialist support and develop skills, identify and achieve life goals.
Al-Anon Family Groups UK & Eire
Offers understanding and support for families and friends of alcoholics, whether they are still drinking or not. Also provide support for young people affected by alcoholics. Alateen, a part of Al-Anon, is for young people aged 12-17 (inclusive) who have been affected by someone else's drinking, usually that of a parent. For details of meetings throughout the UK and Eire please contact the helpline.
The dementia helpline is a freephone 24 hour service providing information and emotional support to people with dementia, carers, relatives, friends and professionals. Operate an e-mail service for anyone who is affected by dementia in any way or who has questions about this illness. Alzheimer Scotland provides day care and day opportunity services in many parts of Scotland. Calls to 0808 80 numbers are free to call from landlines and mobiles within the UK.
Alzheimer's Research UK
Dementia research charity specialising in finding preventions, causes, treatments and a cure for dementia. Dementia Research Infoline answers questions from the public on dementia and dementia research, as well as helping people to register their interest in volunteering for research studies.