The Chinese Lantern Project offers a free telephone helpline service to the Chinese community in the South West region. The aim of this helpline is to identify isolated and hidden members of the community and empower them to better integrate into the wider society and to offer support and referrals through listening attentively with understanding and empathy. Through the telephone helpline callers can seek assistance on a range of issues including benefits, housing, debt, employment, training, social care, family, discrimination as well as immigration. The project also runs a series of face-to-face surgeries and provides signposting to state organisations, local agencies and other voluntary organisations.

Confidential service providing emotional support for females who were raped and/or sexually abused/exploited as female children/teens by a member of their immediate or extended family. The helpline is currently a 24-hour answerphone plus emails can be sent to helpme@cisters.org.uk. Callers can leave a message or send an email. Care will be taken when responding. Male survivors may ring the helpline and will be signposted to other services as appropriate. For female intrafamilial survivors, CIS'ters offers a quarterly newsletter and peer-group emotional support. Also, host topic-based workshops for survivors and an annual healing weekend. A subsidized fee is charged for the annual weekend event. All meetings are held in Hampshire.

Free and confidential service providing advice and information to help people move forward with problems. Can assist with benefits, Universal Credit, debt, housing, employment, consumer issues, scams, immigration, discrimination, domestic abuse and more. Further support includes specialist Macmillan Welfare Rights service for people with cancer, their families and carers.

Help people solve problems by providing free, confidential, impartial and independent information and advice. A range of issues covered include debt; welfare benefits; work; relationships; housing; health; education; legal; consumer; community care and utilities problems. Volunteers welcome. Details of locations and opening hours for face-to-face service can be found on the website www.citizensadvice-stroudandcotswold.org.uk. Calls to 0808 80 numbers are free to call from landlines and mobile phones within the UK and do not appear on itemised bills.

Confidential and independent support line providing a listening ear and information grants and services available to clergy and their families. Clergy Support Trust recognises that there are circumstances where the income of a clergy household (including divorced, separated or widowed partners) doesn’t meet their needs. Grants include wellbeing, unexpected expenses, financial support, health grants and debt support. Services include counselling, coaching and mentoring, an ebook library, sleep support and more.

Patient led UK charity providing support to Chronic Lymphocytic Leukaemia (CLL) patients, their families and their carers through education and access to reliable, relevant and current information.

Run a freephone support line. Support families affected by congenital CMV by providing information and advice, connecting families living in the same area or with similar difficulties. Advocates and empower families to work effectively with professionals. Educates professionals, parents to be and the general public about reducing the risks of CMV infection. Supports the development and implementation of research into better testing, treatment and management of CMV. Raises awareness of the need for a vaccine.

Coeliac UK is the charity for people who need to live without gluten. Provide independent, trustworthy advice and support, strive for better gluten free food in more places, and fund crucial research to manage the impacts of gluten and find answers to coeliac disease.

Provide information advice and support to families with disabled children no matter what their condition or disability. Freephone helpline for parents and carers with advice on welfare rights, community care issues, education needs, debt and a listening ear, with access to interpreters. Advice service for special educational needs (SEN). Link parents to local and national support groups throughout the UK. Registered immigration adviser who can give basic advice on immigration matters.

Coram Voice provides Always Heard, the national advocacy safety net and advice service for children and young people who are in need, in care, or leaving the care of Children’s Services. Always Heard offers a single free point of contact for all children and young people in England. Offer independent and expert advice to young people about their rights and assist them to access their local advocacy service. Also offer an advocacy guarantee providing 121 advocacy support to young people unable to access their local service. Accept referrals direct from young people, as well as from carers and professionals. Access to LanguageLine with interpreted calls in over 200 languages.