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Find a Helpline

Our Find a Helpline directory lists approved members of Helplines Partnership providing support via various channels.

Find a Helpline

CRY Ireland

CRY Ireland

Confidential helpline covering the Republic of Ireland, Northern Ireland, and the UK, providing an empathic, listening ear and offering support to those who have been affected by the loss of a loved one through SCD or SADS or those living with a lifestyle change because of a potential diagnosis or a confirmed diagnosis of an inherited cardiac condition. The helpline is managed by trained volunteers who can empathize and understand the caller in the context of their own story. CRY offers further peer support through its Family Support Programme which includes Women’s and Men’s Zoom forums and Walking Support Groups. Further support includes individual family therapy, professional counselling, and psychotherapy. An annual CRY Family Day brings together and connects families and loved ones who are travelling similar journeys in a therapeutic setting for a day filled with safety, support, and solidarity.

Cry-sis

Cry-sis

The Cry-sis helpline provides self-help and support to families with excessively crying, sleepless and demanding babies. Callers are referred to a trained volunteer member who has had personal experience of these types of problems and can provide support and tried and tested strategies to improve the situation. Can offer printed leaflets. There are also free downloads from a fully informative website.

Dementia UK

Dementia UK

The Admiral Nurse Dementia Helpline provided by Dementia UK is for anyone with a question or concern about dementia. From looking out for the first symptoms of Alzheimer’s, to understanding the challenges of living with someone with vascular dementia, the specialist Admiral Nurses have the knowledge and experience to understand the situation and suggest answers.

Devon Carers

Devon Carers

Helpline providing carers with information and advice for their caring role. The team can help find support in the community and from local community organisations, provide information on handling finances, rights as a carer, health and wellbeing, carers assessments and planning. Further support from Devon Carers includes peer support, online training, support groups and a free quarterly magazine. The website has information and links to useful carer and support organisations as well as a webchat facility that is available the same time as the helpline.

Devon in Sight

Devon in Sight

Helpline providing accurate and impartial Information, advice and guidance about sight conditions, services, equipment for people who are blind or partially sighted, their family, friends and carers. Can help with issues including understanding eye conditions and the registration process, making the best use of your sight, health and wellbeing, managing at home, getting out and about, finances, planning for the future, work, learning and having someone to talk to.

Disability Information Scotland

Disability Information Scotland

The helpline provides a range of general disability related information to disabled people, carers, professionals, disability organisations and anyone with an interest in disability issues. The helpline can deal with issues including benefit enquiries, employment, discrimination cases, equipment, grants and trusts, access, holiday information and signpost to local sources of help and advice. New helpline text service available charged at standard network rates. The new service aims to provide a quicker way for callers to get in touch as well as enabling the Team to provide a call back service for people who request one.

DrugFAM

DrugFAM

Helpline providing support to families and friends affected by a loved one's substance abuse. Trained helpline staff and volunteers have direct personal experience of how addiction can affect families and can provide a listening ear, help explore options and understand problems better. DrugFAM also has a range of other services that can have enormous benefits in terms of physical and emotional wellbeing for individuals as well as improving lives for troubled families. Calls to 0300 numbers cost no more than calls to geographic (01 and 02) numbers and must be included in inclusive minutes and discount schemes in the same way. Calls from landlines are typically charged up to 10p per minute; calls from mobiles typically cost between 3p and 40p per minute. Calls from landlines and mobiles are included in free call packages.

Dyslexia Scotland

Dyslexia Scotland

Confidential helpline offering advice and guidance on dyslexia-related issues in Scotland. Helpline enquiries can be made by telephone, email or webchat. The Helpline is run by trained and experienced staff and volunteers who can provide advice or signpost to various resources and relevant organisations.

Dyspraxia Foundation

Dyspraxia Foundation

Helpline for anyone concerned with dyspraxia, the condition of developmental co-ordination disorders. Provide advice on diagnosis and treatment. Self-help groups across the UK. Raise awareness with health and education professionals.

Edinburgh Crisis Centre

Edinburgh Crisis Centre

Helpline manned 24 hours a day by trained crisis centre staff providing emotional support to callers. The Team can help deal with issues including anxiety, depression, panic attacks, self harm, suicide, hearing voices. Staff also support the caller to develop a short term crisis plan identifying informal support and local community based formal support. Can also provide practical support. This can include accessing information and specialist advice about welfare benefits and debt, housing information services including homelessness services, substance misuse and relationship difficulties. The Centre has facilities for visitors to stay overnight when this is agreed. Calls to 0808 80 numbers are free from landlines and mobiles in the UK.