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Find a Helpline

Our Find a Helpline directory lists approved members of Helplines Partnership providing support via various channels.

Find a Helpline

Education Support

Education Support

Provide a free telephone helpline 08000 562 561 (UK), email support and live chat, for all teachers, lecturers and staff working schools, adult, further and higher education. Support includes information and signposting, support and coaching or counselling services. Also offer debt counselling and emergency grants. Additionally some teachers may be eligible to receive financial assistance. Support is also offered via email above, 24/7 online chat or text 07909 341229.

EK360 - Healthwatch Kent

EK360 - Healthwatch Kent

Healthwatch Kent provides an advice and information service to help people across Kent access, understand and navigate the health and social care system. The service is independent of the NHS and Social Care Services. Can help with information on topics including GP registration, accessing social care, concerns about care quality, finding local services, sharing feedback and making a complaint. Calls to the 0808 80 numbers are free from landlines and mobiles in the UK.

EK360 - Healthwatch Medway

EK360 - Healthwatch Medway

Healthwatch Medway provides an advice and information service to help people across Kent access, understand and navigate the health and social care system. The service is independent of the NHS and Social Care Services. Can help with information on topics including GP registration, accessing social care, concerns about care quality, finding local services, sharing feedback and making a complaint.

Endometriosis UK

Endometriosis UK

Helpline that supports women with endometriosis and their family and friends to talk with someone who has experienced the same condition. Helpline volunteers do not give medical advice on drug or treatment options but can suggest ways to explore these further or discuss strategies to help individuals through a particular situation. For medical advice it is best to contact your GP or endometriosis specialist. Charity also produce factsheets and information packs covering a variety of different topics and run local support groups, set up by trained volunteers. Also seek to raise awareness of this relatively unknown condition that affects at least two million women in the UK.

Epilepsy Action

Epilepsy Action

Helpline offering information and personal, confidential advice about epilepsy. Welcomes enquiries from anyone with an interest in epilepsy, including professionals. Has online learning resources and an online self-management course. Local groups offer support.

Epilepsy Scotland

Epilepsy Scotland

Helpline providing information, help and emotional support to people affected by epilepsy. This help extends to friends, family, work colleagues, professionals for e.g social workers, GP's, nurses, teachers, care workers and employers. Topics discussed can include causes, diagnosis, symptoms, different types of epilepsy including medication, children with epilepsy, driving, seizure dogs, intractable and temporal lobe epilepsy, first aid, support group and networks, living with epilepsy, alarms, travel insurance, employment, education, financial assistance and benefits. Free translation service for callers where English is not the first language.

Epilepsy Society

Epilepsy Society

Confidential helpline for people with epilepsy and for their families, carers and health professionals providing information, emotional support, informal counselling and signposting to other agencies as well as information about assessment, treatment, rehabilitation, long-term care and respite care for adults with epilepsy.

Equality Advisory & Support Service (EASS)- Advice Line

Equality Advisory & Support Service (EASS)- Advice Line

Provide information advice and support on discrimination and human rights issues to individuals. Can advise on the Equality Act 2010, advise on options to resolve issues, advise on options for informal resolution, advise on eligibility for civil legal aid, provide support for people considering making their own claims and assist in finding local sources of support. The information and support provided by the service is not the same as legal advice, which should only be provided by, or under the supervision of, professionally qualified lawyers. For callers who are deaf or hard of hearing call RAD through webcam portal at www.royaldeaf.org.uk/webcam/ to speak to an adviser in BSL or text chat.

ERIC - The Children's Bowel & Bladder Charity

ERIC - The Children's Bowel & Bladder Charity

Helpline offering information and listening support to children, young people and parents on all aspects of childhood continence, including toilet/potty training, bed wetting, daytime wetting, soiling and constipation. E-mail and message boards also available for support and advice. A range of resources, including leaflets, literature, sale of bedding protection, bed wetting alarms, underwear and children's books. Training for professionals. Website, information resources and campaigns to raise awareness of and improve care for continence problems.

Ethnic Minorities & Youth Support Team Wales (EYST)

Ethnic Minorities & Youth Support Team Wales (EYST)

Multi-lingual Helpline Wales is a confidential national multi-lingual telephone helpline providing information, referral and signposting for Black, Asian and Minority Ethnic people to specialist advice, mainstream and community organisations. Can assist with issues including health, work, education, housing, welfare entitlements and personal safety. The helpline can offer help in a variety of community languages. Please bring this to the Team’s attention at the start of your call and the helpline advisors will do their best to assist. Calls to 0808 80 are free from landlines and mobiles in the UK and do not appear on itemised bills.