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Find a Helpline

Our Find a Helpline directory lists approved members of Helplines Partnership providing support via various channels. If you cannot find the topic you are looking for, use the search bar.

Find a Helpline

Dyspraxia Foundation

Dyspraxia Foundation

Helpline for anyone concerned with dyspraxia, the condition of developmental co-ordination disorders. Provide advice on diagnosis and treatment. Self-help groups across the UK. Raise awareness with health and education professionals.

Edinburgh Crisis Centre

Edinburgh Crisis Centre

Helpline manned 24 hours a day by trained crisis centre staff providing emotional support to callers. The Team can help deal with issues including anxiety, depression, panic attacks, self harm, suicide, hearing voices. Staff also support the caller to develop a short term crisis plan identifying informal support and local community based formal support. Can also provide practical support. This can include accessing information and specialist advice about welfare benefits and debt, housing information services including homelessness services, substance misuse and relationship difficulties. The Centre has facilities for visitors to stay overnight when this is agreed. Calls to 0808 80 numbers are free from landlines and mobiles in the UK.

Edinburgh Nightline

Edinburgh Nightline

Edinburgh Nightline is a confidential and non-judgemental support and information service, run by students, for students. Our listening volunteers ensure every student has the opportunity to talk about their feelings in a safe, non-judgemental environment. Nightline is not an advice line but a volunteer can provide information, if requested, such as taxi numbers, exam times, business opening hours, contact information for health services, etc.

Education Support

Education Support

Provide a free telephone helpline 08000 562 561 (UK), email support and live chat, for all teachers, lecturers and staff working schools, adult, further and higher education. Support includes information and signposting, support and coaching or counselling services. Also offer debt counselling and emergency grants. Additionally some teachers may be eligible to receive financial assistance. Support is also offered via email above, 24/7 online chat or text 07909 341229.

EK360 - Healthwatch Kent

EK360 - Healthwatch Kent

Healthwatch Kent provides an advice and information service to help people across Kent access, understand and navigate the health and social care system. The service is independent of the NHS and Social Care Services. Can help with information on topics including GP registration, accessing social care, concerns about care quality, finding local services, sharing feedback and making a complaint. Calls to the 0808 80 numbers are free from landlines and mobiles in the UK.

EK360 - Healthwatch Medway

EK360 - Healthwatch Medway

Healthwatch Medway provides an advice and information service to help people across Kent access, understand and navigate the health and social care system. The service is independent of the NHS and Social Care Services. Can help with information on topics including GP registration, accessing social care, concerns about care quality, finding local services, sharing feedback and making a complaint.

Endometriosis UK

Endometriosis UK

Helpline that supports women with endometriosis and their family and friends to talk with someone who has experienced the same condition. Helpline volunteers do not give medical advice on drug or treatment options but can suggest ways to explore these further or discuss strategies to help individuals through a particular situation. For medical advice it is best to contact your GP or endometriosis specialist. Charity also produce factsheets and information packs covering a variety of different topics and run local support groups, set up by trained volunteers. Also seek to raise awareness of this relatively unknown condition that affects at least two million women in the UK.

Epilepsy Action

Epilepsy Action

Helpline offering information and personal, confidential advice about epilepsy. Welcomes enquiries from anyone with an interest in epilepsy, including professionals. Has online learning resources and an online self-management course. Local groups offer support.

Epilepsy Scotland

Epilepsy Scotland

Helpline providing information, help and emotional support to people affected by epilepsy. This help extends to friends, family, work colleagues, professionals for e.g social workers, GP's, nurses, teachers, care workers and employers. Topics discussed can include causes, diagnosis, symptoms, different types of epilepsy including medication, children with epilepsy, driving, seizure dogs, intractable and temporal lobe epilepsy, first aid, support group and networks, living with epilepsy, alarms, travel insurance, employment, education, financial assistance and benefits. Free translation service for callers where English is not the first language.

Epilepsy Society

Epilepsy Society

Confidential helpline for people with epilepsy and for their families, carers and health professionals providing information, emotional support, informal counselling and signposting to other agencies as well as information about assessment, treatment, rehabilitation, long-term care and respite care for adults with epilepsy.