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Bursary Fund

Bursary membership

Helplines Partnership administers a Bursary fund to assist organisations with a low annual turnover (under £20,000) to become members. Apply for a grant now and receive the benefits of membership.

Bursary Fund Application Form

Organisation Name*

Organisation Address*

Website*

Registered charity number*

Last annual turnover*

Is your organisation affiliated to any other organisation? Y/N. If Yes, please provide details:

Brief description of your Helpline service and your target audience*

Main reason for wishing to join Helplines Partnership:*

What benefits would you like to see as a member of Helplines Partnership?*

How many trained helpline staff do you have, including volunteers?*

On average how many calls/emails do you respond to monthly?*

What are the aspirations for your helpline over the next two years?*

Applicant Name and Job Title*

What could your organisation bring to the Partnership?*

Applicant Email*

Applicant Contact Number*

Will you be the main contact for your membership – Y/N*

Yes

No

Primary Contact Number*

If No, please provide details of Primary Contact and Job Title*

Primary Contact Email*

Finance Contact*

Finance Contact Email*

PR & Marketing Contact*

PR & Marketing Email*

Will we be required to quote a PO number on invoices? Y / N*

Is there a separate billing address? Y/N*

If Yes, please provide address

Name of Helpline

To be added to our Find a Helpline directory, please provide details below.

When did your helpline start operating?

Helpline opening hours

Which geographic area does your helpline cover?

Which contact channels do you offer?*

Phone

Email

Webchat

Text

Social Media

Other

If applicable, please select accessibility options available on your helpline

Minicom

Textphone

Text Relay

Do you have 1471 call-back facility disabled?

Do you have a quality standard or other accreditation for your helpline?*

Please choose which products and services you would like more information about:*

Helplines Standard

Member Conferences and Events

Training courses

Helpline Freephone Range (HFR) and PAC benefits (charities only)

Consultancy

Sharing best practice networking and partnership opportunities

Translation services

Placing job adverts

Virtual Call Centre

Research / Policy – access to information and insight

POLICIES: To be eligible for membership you are required to evidence your organisational Privacy Notice, Confidentiality, Safeguarding and Feedback Policies. Please ensure these policies, documents or links to them are accessible on your website

How did you hear about us?*

Website

Newsletter

Recommendation (please provide details as the organisation will be entitled to an introductory discount

Social Media

Other

PAYMENT DETAILS: Once membership is approved, an invoice will be submitted to the contact lead via email. The invoice is due on presentation.

Terms and Conditions*

Submission of this application form confirms you have read and agree to the Helplines Partnership Membership Terms and Conditions.

Date*

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© 2022 Helplines Partnership. All Rights Reserved
Ruthlyn House, 90 Lincoln Road, Peterborough PE1 2SP.
Registered Charity No: 1125840. Registered Company No. 6484279