Helpline Freephone Range Application

Members are eligible to apply for a Helpline Freephone Range (HFR) number in the 0808 80 number range. Non-members will need to complete the Membership Application form before applying.

If you have any questions regarding the Helpline Freephone Range scheme or your application, please contact membership@helplines.org or call on 0300 330 7777.

Submission of this application form confirms you have read and agree to the Helpline Freephone Range Terms and Conditions.

Helpline Freephone Range Application Form

Organisation Name*

Organisation Address*

Applicant Name and Job Title*

Contact Number*

Contact Email*

How many Helpline Freephone numbers do you require?*

What is the purpose of each number requested?*

Is your helpline appointed under contract or does it have a service level agreement with any other organisations? Y/N (If Yes provide details)*

Please evidence how you protect the confidentiality of callers to your helpline for each Helpline number requested*

Will we be required to quote a PO number on invoices? Y/N*

Is there a separate billing address? Y/N. If Yes, please provide address*

PAYMENT DETAILS: Once the application is approved an invoice will be submitted to the applicant via Email. The invoice is due on presentation

Terms and Conditions*

Submission of this application form confirms you have read and agree to the Helpline Freephone Range (HFR) Terms and Conditions

Date*