Announcing the Helpline Awards 2025 shortlist

We’re excited to announce that the shortlist for the 2025 Helpline Awards has now been confirmed.

The standard of entries was incredibly high, and our panel of independent judges faced an extremely difficult decision in selecting the finalists. Every submission was a powerful example of excellence, and we are proud to celebrate the amazing work being done by individuals and organisations across the sector.

Throughout this week, we will be sharing the shortlisted entries in each category. We begin with the shortlists for 2025 Employee of the Year and Volunteer of the Year, categories that celebrate the people behind the helplines whose dedication, compassion and commitment make an impact every day.

Congratulations to our Employee of the Year 2025 shortlist:

Jamie Brett, Nacoa—the National Association for Children of Alcoholics
Donna Craine, Humanists UK
Andrea Pereira, SNAP
Dan Woodley, Safeline
Melissa Wylie, Rural Support
Marni Yard, Beat

Congratulations to our Volunteer of the Year 2025 shortlist:

Iacopo D’Alessandro – Humanists UK
Helen Devonald – Age UK
Imogen Greenwood – Rethink Mental Illness
Rebecca Shenkin – JTeen Support
Barry Slapp – Survivors of Bereavement by Suicide
Olga Venosa – We Are Stronger

The winners will be revealed at our Annual Conference and Helpline Awards on Thursday 6 November 2025, at the Hyatt Regency in Manchester.

Look out for our announcements next week and join us in celebrating the very best of the helpline sector.

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