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Our vacancies

Partnership and Engagement Manager 30 hours per week

Our organisation

Helplines Partnership (HLP) is the membership body for organisations that provide helpline services in the UK and internationally.

We facilitate high quality support for callers by offering services to helpline providers. These include training, Helplines Standard, consultancy and access to the Helpline Freephone Range (a dedicated range of free to caller telephone numbers exclusively for helplines).

Helplines Partnership raises the profile of the sector by representing its members’ interests and influencing the social policy agenda, providing helpline services a voice to build sustainability and promote excellence, choice and accessibility for everyone.

Partnership and Engagement Manager 30 hours per week (Mon-Thurs 9.00 am to 5.00 pm). Salary: £25,599 p.a. (£32,000 FTE)

Asserting a sustainable membership and partnership model that advances pace in a constantly moving and diverse climate. Leading from the front you will pro-actively increase strong partnerships that drive member engagement, whilst nurturing existing relationships and demonstrating commitment to promoting the value of helplines.

We are seeking a highly motivated and driven manager with excellent communication skills.

You will be central in supporting HLP’s sustainability and will nurture existing relationships and partnerships to progress continued growth and attract new and diverse collaborations.

You will ideally have experience of working within a fast-paced and proactive team. You will enjoy engaging with a wide range of stakeholders.

The role is predominantly home-based with regular travel to meetings and events.

We offer attractive staff benefits including 25 days’ annual leave rising with length of service, a company pension scheme, free life assurance and an employee assistance programme. HLP is committed to equality of opportunity.

This is a part-time role, 30 hours per week on a permanent contract.

To apply for this position, please send your cv with a covering letter explaining your interest in and suitability for the role to vacancies@helplines.org

The interview process will consist of a virtual or face to face interview and a presentation.

Unsuccessful applicants will not be notified.

No contact from agencies or media sales.

Closing Date 12 August 2024. Interviews will be held that week.