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Member rewards

Members of Helplines Partnership not only have access to a number of resources, a thriving helpline community of likeminded organisations, and regular events and updates, but they also receive a number of rewards.

As a member, you are entitled to a reward of up to 40%* reward on our standard rates:

  • A suite of specialised training courses, including CPD accredited training, for helpline teams (virtual and face-to-face)
  • In-house specialised training courses for helpline teams (virtual and face-to-face)
  • Webinars and half-day workshops focusing on helpline context, best practice and thematic topics
  • Helplines Standard certification acknowledging quality and best practice in helpline service
  • Specialised consultancy support covering all aspects of helpline-related activities

You will also benefit from a 25% reward on our standard rates for:

  • AGM and Annual Conference, including Helpline Awards ceremony
  • Advertising paid helpline vacancies with a specialised e-bulletin and promotion on HLP's website

*Dependent on status, turnover and size of organisation