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Find a Helpline

Our Find a Helpline directory lists approved members of Helplines Partnership providing support via various channels. If you cannot find the topic you are looking for, use the search bar.

Find a Helpline

Lifecraft

Lifecraft

Helpline proving a listening service, emotional support and guidance through a current crisis. Can provide information on mental health issues, including the availability of statutory and voluntary mental health and voluntary services and self-help groups.

Live Fear Free Helpline

Live Fear Free Helpline

The Live Fear Free Helpline is a confidential, freephone support and information service for anyone experiencing domestic or sexual abuse or wanting more information on available support services. Open 24 hours. Welcome calls from anyone experiencing domestic abuse and sexual violence, their friends and family, colleagues or practitioners seeking professional advice. Calls to 0808 80 numbers are free to call from landlines and mobile phones within the UK and do not appear on itemised bills. The Helpline provides support in English and in Welsh and access to an interpreter for callers with language support needs. The Helpline support worker arranges a three-way conversation so that the caller can speak to the Helpline worker through a translator. The Live Fear Free Helpline is funded by the Welsh Government and provided by Welsh Women's Aid.

London Nightline

London Nightline

Confidential listening, support and practical information service for students in London and Open University. All helpline volunteers are students themselves, who have undergone extensive training and who understand that university life isn’t always plain sailing. Support can also be provided via email, instant messaging (via pop up on website) and Skype. Skype Phone: londonnightline

Lymphoma Action

Lymphoma Action

Freephone confidential helpline providing information on any aspect of lymphoma and a caring listening ear to anyone affected by the disease, including families, friends and carers. The helpline team also respond to emails and through live chat on the website. The charity also puts people in touch with others with a similar experience of lymphoma through a buddy scheme and provides support to our network of over 40 support groups. A range of comprehensive literature including a quarterly magazine is available on the website and to order in print.

MACSAS (Minister & Clergy Sexual Abuse Survivors)

MACSAS (Minister & Clergy Sexual Abuse Survivors)

Helpline providing support to people from a Christian background who have been sexually abused by ministers or members of the clergy as children or adults and their families and friends. Signposts to other organisations when appropriate.

Marie Curie

Marie Curie

The Marie Curie Support Line is a confidential helpline for people living with a terminal illness, and their family, friends and carers. Calls are answered by trained advisers who can offer practical information and emotional support. The Team can help with a range of issues, including day to day care for a family member or friend who has a terminal illness, to managing financial matters or coping with a bereavement. Marie Curie also has an online information hub and a selection of useful booklets and leaflets.

Maternity Action

Maternity Action

Advice line offering free, confidential telephone support and advice. Team of advisers can offer advice and information on rights and entitlements throughout pregnancy, maternity leave and return to work. Can also advise employers about managing pregnant women and new parents. Further support includes training for advisors, community workers, midwives and other health professionals. Also provide specialist training for midwives on improving care for refugee and asylum seeking women and supporting vulnerable migrants. Materials available in Polish, Spanish and Portuguese. Calls cost 5p per minute plus phone company’s access charge.

Maternity Action - Maternity Care Access Advice Service

Maternity Action - Maternity Care Access Advice Service

Provides confidential telephone and email advice and online information to help women get maternity care and to help women understand and challenge charges for NHS care. Provide advice to women, their friends and family, midwives, other health professionals, advice workers and community workers. Can assist women from abroad, migrants, refugees, asylum seekers, EU and EEA nationals and UK citizens. Telephone interpreting available. Will not share information with any other organisation or Government agency without caller’s permission. Calls to 0808 80 numbers are free from landlines and mobiles within the UK.

Melanoma Focus

Melanoma Focus

Confidential helpline providing information, support and guidance for anyone in the UK who has a question about any aspect of melanoma skin cancer. The Helpline Nurses work in the UK’s main melanoma hospitals and are qualified in skin cancer care. They are experienced in talking to patients with melanoma and are expert in providing information and support for patients and those who care for them. Calls to 0808 80 numbers are free from landlines and mobiles in the UK and do not appear on itemised bills.

Mencap - Learning Disability Helpline

Mencap - Learning Disability Helpline

The Learning Disability Helpline provides information and advice on issues that affect the life of people with a learning disability, their families, carers and supporters. The helpline provides information and advice on issues such as community care, money and benefits, mental capacity, diagnosis, employment for people with a learning disability, relationships, and special educational needs. Can signpost callers to relevant local organisations, and offer more in-depth casework where this is appropriate. Further support includes factsheets and other resources to support callers, including easy read material to support people with a learning disability. Website provides further information and family members can also seek peer support at the online community https://www.mencap.org.uk/familyhub