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Find a Helpline

Our Find a Helpline directory lists approved members of Helplines Partnership providing support via various channels. If you cannot find the topic you are looking for, use the search bar.

Find a Helpline

Campaign Against Living Miserably (CALM)

Campaign Against Living Miserably (CALM)

CALM offer confidential, anonymous and free support, information and signposting through the helpline or webchat. People can talk through a wide variety of issues including abuse, addictions, anger, depression, bullying, eating disorders, sexuality, work issues, racism, bereavement, suicide, divorce and more. The website holds information on a range of issues and lists national organisations offering support with some of these issues.

Cancer Focus Northern Ireland

Cancer Focus Northern Ireland

Helpline for patients, their family members or friends, as well as members of the public. Callers are able to talk to a nurse who has extensive experience in cancer issues. Helpline staff offer support, easily understood information and can signpost individuals to care services in their local area. Further support includes help talking to children about parent's cancer, practical issues such as care and financial concerns, health changes or symptoms, general information about cancer and how to reduce the risks of developing the disease. Can provide guidance to stop smoking. Regional cancer support groups. Has a family support service, art therapy, journaling, driving service (bra fitting), swimwear, headwear), patient advisory group, community and workplace cancer education programmes.

Cancer Research UK

Cancer Research UK

Respond to questions about any aspect of cancer and its treatment, from symptom awareness through to survivorship, death and dying. The service is for anyone with concerns about cancer, patients, their relatives or people worried about cancer. Calls are answered by experienced cancer nurses. A forum at www.cancerchat.org.uk offers regular Question and Answer sessions with nurses and a fully comprehensive plain English patient information website.

Cara-Friend

Cara-Friend

LGBT Switchboard NI offers a listening ear service to any and all lesbian, gay, bisexual and trans people in Northern Ireland who would like to talk to someone, seek information or find out more about groups and events in the LGBT community. Our volunteers can also offer support via email or online chat.

Cardiomyopathy UK

Cardiomyopathy UK

Confidential nurse helpline for patients, carers, parents, and young people who have been affected by cardiomyopathy. The helpline is managed by clinical nurse specialists who can help with worries about potential symptoms, whether to see a GP, understanding a diagnosis, treatment, side effects, genetic testing or to provide emotional support. Anyone can call the helpline, whether they have a diagnosis or care for someone with cardiomyopathy or if they are unsure if they might have cardiomyopathy, are newly diagnosed or have been living with the condition for some time. Please note the helpline nurses do not have access to callers’ medical notes, cannot liaise with a patient’s healthcare team and cannot provide interpretation of electrocardiograms (ECG’s), rhythm strips, echo cardiograms, cardiac MRI scans or any clinical investigations.

Care Rights UK

Care Rights UK

Free confidential helpline offering information, advice and support on care issues affecting older people in England. Helpline staff give one-to-one advice on issues including visits to care homes, moving into care, concerns about quality of care being received, care home costs and funding, legal rights and entitlements and more. Care Rights UK helpline advisers are experts in the care field and happy to cope with referrals from other advice or befriending lines when more in-depth knowledge is needed. Helpline staff are there to empower clients with the information they need to resolve their issues. Where this is not possible, or a greater level of support is required, Care Rights UK can offer a more in-depth service which may include making calls or writing on a client’s behalf. Further support from Care Rights UK includes factsheets, guides and resource packs for care staff and carers.

Carers First

Carers First

Carers First provide information, advice, guidance, emotional support, training and activities to carers. The helpline provides an opportunity for carers to talk about their caring role and help them get the support they need. The Team can also support conversations with people and services such as GPs, social care and hospitals and offer practical training to help in the caring role. Further support includes assistance with information about benefits and financial support, opportunities to access support groups and activities, help to plan for the future and emergencies, getting the right balance in life and support to access a break or help around the home, monthly e-bulletins and "What's-On" guides containing details of groups supported by Carers First.

Carers Support West Sussex

Carers Support West Sussex

Helpline providing free, confidential and impartial information and advice to family and friends carers in West Sussex. The Team can provide local and national information on services available for carers, including benefits and financial information. Free newsletter also available. Further support from the Team includes an Emotional Support Service for carers who need time to talk through concerns and specialist Carer Support Workers who provide individual support to people caring for someone with any long term illness or disability. Specialist workers can offer practical and emotional support to parent carers, young adult carers and carers dealing with mental health and learning difficulties, Autism and Asperger Syndrome, drugs and alcohol. The website has information and links to useful carer and support organisations.

Carers UK

Carers UK

Information and guidance on all aspects of caring. Caring can present all kinds of challenges from filling in forms to coping with emotions. The Helpline Team can provide information and guidance on benefits including Carer’s Allowance, carers' employment rights, taking a break, carers’ assessments, and how to challenge decisions. Online forum to talk about real issues with other carers and former carers who understand and are supportive. The guide ‘Looking After Someone’ is available to download from the website with information on financial and practical support available for carers. Website also has facility to search for local carers' organisations. Calls to 0808 80 numbers are free to call from landlines and mobile phones within the UK and do not appear on itemised bills.

Carlisle Eden Mind - Mindline Cumbria

Carlisle Eden Mind - Mindline Cumbria

The helpline team offers practical information about mental health, including the services and support available to people of all ages in Cumbria. The Team can also provide information on types of mental health problems, medication and treatment, self-help, helplines and online support. Callers can talk through concerns about their own or someone else’s mental health. Staff will listen and help callers explore options or be a listening ear in times of distress.