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Find a Helpline

Our Find a Helpline directory lists approved members of Helplines Partnership providing support via various channels.

Find a Helpline

Bristol Mind - MindLine

Bristol Mind - MindLine

Mindline offers a free listening service to anyone who needs to talk about emotional or mental health distress including anxiety, depression, loneliness, self-injury, suicidal feelings, trauma, loss or concern for a family member or friend.

Bristol Mind - MindLine Trans+

Bristol Mind - MindLine Trans+

Mindline Trans+ is an out of hours confidential helpline that offers emotional support and information to anyone who identifies as Trans+ (transgender, gender fluid and non-binary) and anyone wanting to talk about their gender identity. The helpline can also provide emotional support and information to family and friends. Callers will get through to a trained volunteer who has lived experience of Trans or Trans-Ally. Calls are charged at 3.5p per minute from landlines and may be included as part of your mobile phone contracts minutes.

MindLine Trans+ is a joint service delivered by Mind in Bristol and Mind in Taunton & West Somerset.

British Liver Trust

British Liver Trust

The British Liver Trust Helpline offers information and publications to anyone affected by a liver condition. British Liver Trust services are confidential. Personal details will not be passed to anyone else without caller's express permission unless a staff member has concerns about safety in which case the Team may contact the appropriate emergency services. The helpline is not an emergency number and cannot give medical advice. The helpline advisor provides an information service only and is unable to access emergency care or talk to health professionals directly on any enquirer’s behalf. The British Liver Trust also facilitates patient and carer support groups across the country. Information leaflets and guides are available to download free from the website.

British Tinnitus Association

British Tinnitus Association

Information, advice and counselling for people with tinnitus their families and professionals. Referrals to self-help groups and details of hospitals. Complex medical questions in writing passed to medical advisers. Also publish a quarterly journal. Aids available to purchase.

Bromley, Lewisham & Greenwich Mind

Bromley, Lewisham & Greenwich Mind

Mindline is a confidential, non-judgemental and anonymous telephone counselling line, providing a safe and confidential space to talk to a counsellor. Mindline is for anyone experiencing difficulties and when it is hard to speak with family and friends. Callers can talk to a counsellor for up to 50 minutes. The Team can also signpost to further services if required. Bromley, Lewisham & Greenwich Mind provides mental health services, wellbeing and resilience services and dementia services including peer support and befriending, recovery works, Mindful Mums, mental health directory, dementia information and support, dementia support hubs, mental health employment support, advocacy (Greenwich), training and consultancy. General enquiries can be made on Tel 01689 811222. Please note Bromley, Lewisham & Greenwich Mind does not provide a mental health or dementia crisis service.

Campaign Against Living Miserably (CALM)

Campaign Against Living Miserably (CALM)

CALM offer confidential, anonymous and free support, information and signposting through the helpline or webchat. People can talk through a wide variety of issues including abuse, addictions, anger, depression, bullying, eating disorders, sexuality, work issues, racism, bereavement, suicide, divorce and more. The website holds information on a range of issues and lists national organisations offering support with some of these issues.

Cancer Focus Northern Ireland

Cancer Focus Northern Ireland

Helpline for patients, their family members or friends, as well as members of the public. Callers are able to talk to a nurse who has extensive experience in cancer issues. Helpline staff offer support, easily understood information and can signpost individuals to care services in their local area. Further support includes help talking to children about parent's cancer, practical issues such as care and financial concerns, health changes or symptoms, general information about cancer and how to reduce the risks of developing the disease. Can provide guidance to stop smoking. Regional cancer support groups. Has a family support service, art therapy, journaling, driving service (bra fitting), swimwear, headwear), patient advisory group, community and workplace cancer education programmes.

Cancer Research UK

Cancer Research UK

Respond to questions about any aspect of cancer and its treatment, from symptom awareness through to survivorship, death and dying. The service is for anyone with concerns about cancer, patients, their relatives or people worried about cancer. Calls are answered by experienced cancer nurses. A forum at www.cancerchat.org.uk offers regular Question and Answer sessions with nurses and a fully comprehensive plain English patient information website.

Cara-Friend

Cara-Friend

LGBT Switchboard NI offers a listening ear service to any and all lesbian, gay, bisexual and trans people in Northern Ireland who would like to talk to someone, seek information or find out more about groups and events in the LGBT community. Our volunteers can also offer support via email or online chat.

Carers Federation Limited

Carers Federation Limited

Organisation dedicated to supporting carers of all ages and the people they look after. Provides a wide range of specialist information and support services including adult and young carer support, counselling, mentoring and advocacy.