Find a Helpline
Our Find a Helpline directory lists approved members of Helplines Partnership providing support via various channels.
Find a Helpline
Bromley, Lewisham & Greenwich Mind
Mindline is a confidential, non-judgemental and anonymous telephone counselling line, providing a safe and confidential space to talk to a counsellor. Mindline is for anyone experiencing difficulties and when it is hard to speak with family and friends. Callers can talk to a counsellor for up to 50 minutes. The Team can also signpost to further services if required. Bromley, Lewisham & Greenwich Mind provides mental health services, wellbeing and resilience services and dementia services including peer support and befriending, recovery works, Mindful Mums, mental health directory, dementia information and support, dementia support hubs, mental health employment support, advocacy (Greenwich), training and consultancy. General enquiries can be made on Tel 01689 811222. Please note Bromley, Lewisham & Greenwich Mind does not provide a mental health or dementia crisis service.
BulliesOut - Talk 2 Us Service
Confidential virtual 50-minute counselling sessions, up to 6, either over the telephone or via video call. Virtual counselling can be a good way of trying it out and getting some short-term, much-needed support. Referrals to the service can be made by a teacher, social worker, or you can ask to see a counsellor yourself by completing the online form. You can expect to be helped by a supportive and non-judgmental counsellor. What you say is confidential unless the counsellor is worried about your safety. If your counsellor is concerned that you’re at serious risk of harming yourself or someone else, they may need to inform your GP, a healthcare professional or someone else. They should tell you first if they’re going to do this. Further support from BulliesOut includes e-mentoring service which connects those affected by bullying behaviour, historical bullying and other issues caused by bullying behaviour, with trained, inspirational professionals, who provide support and help them make confident and informed decisions about their future. Apply online.
Burning Nights CRPS Support
Confidential helpline providing support and evidence-based information about various topics concerning but not limited to living with CRPS, seeking medical support, CRPS specialists and hospitals providing CRPS specialist care, treatments as well as how the condition impacts on those around CRPS patients. As most of the CRPS Support Helpline volunteers are CRPS patients, they may provide you with information as to how their condition affects them, but this is not a recommendation, simply information. Please note the Helpline Team cannot provide medical or legal advice nor advice about benefits.
Campaign Against Living Miserably (CALM)
CALM offer confidential, anonymous and free support, information and signposting through the helpline or webchat. People can talk through a wide variety of issues including abuse, addictions, anger, depression, bullying, eating disorders, sexuality, work issues, racism, bereavement, suicide, divorce and more. The website holds information on a range of issues and lists national organisations offering support with some of these issues.
Cancer Focus Northern Ireland
Helpline for patients, their family members or friends, as well as members of the public. Callers are able to talk to a nurse who has extensive experience in cancer issues. Helpline staff offer support, easily understood information and can signpost individuals to care services in their local area. Further support includes help talking to children about parent's cancer, practical issues such as care and financial concerns, health changes or symptoms, general information about cancer and how to reduce the risks of developing the disease. Can provide guidance to stop smoking. Regional cancer support groups. Has a family support service, art therapy, journaling, driving service (bra fitting), swimwear, headwear), patient advisory group, community and workplace cancer education programmes.
Cancer Research UK
Respond to questions about any aspect of cancer and its treatment, from symptom awareness through to survivorship, death and dying. The service is for anyone with concerns about cancer, patients, their relatives or people worried about cancer. Calls are answered by experienced cancer nurses. A forum at www.cancerchat.org.uk offers regular Question and Answer sessions with nurses and a fully comprehensive plain English patient information website.
LGBT Switchboard NI offers a listening ear service to any and all lesbian, gay, bisexual and trans people in Northern Ireland who would like to talk to someone, seek information or find out more about groups and events in the LGBT community. Our volunteers can also offer support via email or online chat.
Confidential nurse helpline for patients, carers, parents, and young people who have been affected by cardiomyopathy. The helpline is managed by clinical nurse specialists who can help with worries about potential symptoms, whether to see a GP, understanding a diagnosis, treatment, side effects, genetic testing or to provide emotional support. Anyone can call the helpline, whether they have a diagnosis or care for someone with cardiomyopathy or if they are unsure if they might have cardiomyopathy, are newly diagnosed or have been living with the condition for some time. Please note the helpline nurses do not have access to callers’ medical notes, cannot liaise with a patient’s healthcare team and cannot provide interpretation of electrocardiograms (ECG’s), rhythm strips, echo cardiograms, cardiac MRI scans or any clinical investigations.
Carers Federation Limited
Organisation dedicated to supporting carers of all ages and the people they look after. Provides a wide range of specialist information and support services including adult and young carer support, counselling, mentoring and advocacy.
Carers First provide information, advice, guidance, emotional support, training and activities to carers. The helpline provides an opportunity for carers to talk about their caring role and help them get the support they need. The Team can also support conversations with people and services such as GPs, social care and hospitals and offer practical training to help in the caring role. Further support includes assistance with information about benefits and financial support, opportunities to access support groups and activities, help to plan for the future and emergencies, getting the right balance in life and support to access a break or help around the home, monthly e-bulletins and "What's-On" guides containing details of groups supported by Carers First.