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Find a Helpline

Our Find a Helpline directory lists approved members of Helplines Partnership providing support via various channels. If you cannot find the topic you are looking for, use the search bar.

Find a Helpline

Burning Nights CRPS Support

Burning Nights CRPS Support

Confidential helpline providing support and evidence-based information about various topics concerning but not limited to living with CRPS, seeking medical support, CRPS specialists and hospitals providing CRPS specialist care, treatments as well as how the condition impacts on those around CRPS patients. As most of the CRPS Support Helpline volunteers are CRPS patients, they may provide you with information as to how their condition affects them, but this is not a recommendation, simply information. Please note the Helpline Team cannot provide medical or legal advice nor advice about benefits.

Campaign Against Living Miserably (CALM)

Campaign Against Living Miserably (CALM)

CALM offer confidential, anonymous and free support, information and signposting through the helpline or webchat. People can talk through a wide variety of issues including abuse, addictions, anger, depression, bullying, eating disorders, sexuality, work issues, racism, bereavement, suicide, divorce and more. The website holds information on a range of issues and lists national organisations offering support with some of these issues.

Cancer Focus Northern Ireland

Cancer Focus Northern Ireland

Helpline for patients, their family members or friends, as well as members of the public. Callers are able to talk to a nurse who has extensive experience in cancer issues. Helpline staff offer support, easily understood information and can signpost individuals to care services in their local area. Further support includes help talking to children about parent's cancer, practical issues such as care and financial concerns, health changes or symptoms, general information about cancer and how to reduce the risks of developing the disease. Can provide guidance to stop smoking. Regional cancer support groups. Has a family support service, art therapy, journaling, driving service (bra fitting), swimwear, headwear), patient advisory group, community and workplace cancer education programmes.

Cancer Research UK

Cancer Research UK

Respond to questions about any aspect of cancer and its treatment, from symptom awareness through to survivorship, death and dying. The service is for anyone with concerns about cancer, patients, their relatives or people worried about cancer. Calls are answered by experienced cancer nurses. A forum at www.cancerchat.org.uk offers regular Question and Answer sessions with nurses and a fully comprehensive plain English patient information website.

Cara-Friend

Cara-Friend

LGBT Switchboard NI offers a listening ear service to any and all lesbian, gay, bisexual and trans people in Northern Ireland who would like to talk to someone, seek information or find out more about groups and events in the LGBT community. Our volunteers can also offer support via email or online chat.

Cardiomyopathy UK

Cardiomyopathy UK

Confidential nurse helpline for patients, carers, parents, and young people who have been affected by cardiomyopathy. The helpline is managed by clinical nurse specialists who can help with worries about potential symptoms, whether to see a GP, understanding a diagnosis, treatment, side effects, genetic testing or to provide emotional support. Anyone can call the helpline, whether they have a diagnosis or care for someone with cardiomyopathy or if they are unsure if they might have cardiomyopathy, are newly diagnosed or have been living with the condition for some time. Please note the helpline nurses do not have access to callers’ medical notes, cannot liaise with a patient’s healthcare team and cannot provide interpretation of electrocardiograms (ECG’s), rhythm strips, echo cardiograms, cardiac MRI scans or any clinical investigations.

Care Rights UK

Care Rights UK

Free confidential helpline offering information, advice and support on care issues affecting older people in England. Helpline staff give one-to-one advice on issues including visits to care homes, moving into care, concerns about quality of care being received, care home costs and funding, legal rights and entitlements and more. Care Rights UK helpline advisers are experts in the care field and happy to cope with referrals from other advice or befriending lines when more in-depth knowledge is needed. Helpline staff are there to empower clients with the information they need to resolve their issues. Where this is not possible, or a greater level of support is required, Care Rights UK can offer a more in-depth service which may include making calls or writing on a client’s behalf. Further support from Care Rights UK includes factsheets, guides and resource packs for care staff and carers.

Carers Federation Limited

Carers Federation Limited

Organisation dedicated to supporting carers of all ages and the people they look after. Provides a wide range of specialist information and support services including adult and young carer support, counselling, mentoring and advocacy.

Carers First

Carers First

Carers First provide information, advice, guidance, emotional support, training and activities to carers. The helpline provides an opportunity for carers to talk about their caring role and help them get the support they need. The Team can also support conversations with people and services such as GPs, social care and hospitals and offer practical training to help in the caring role. Further support includes assistance with information about benefits and financial support, opportunities to access support groups and activities, help to plan for the future and emergencies, getting the right balance in life and support to access a break or help around the home, monthly e-bulletins and "What's-On" guides containing details of groups supported by Carers First.

Carers Support West Sussex

Carers Support West Sussex

Helpline providing free, confidential and impartial information and advice to family and friends carers in West Sussex. The Team can provide local and national information on services available for carers, including benefits and financial information. Free newsletter also available. Further support from the Team includes an Emotional Support Service for carers who need time to talk through concerns and specialist Carer Support Workers who provide individual support to people caring for someone with any long term illness or disability. Specialist workers can offer practical and emotional support to parent carers, young adult carers and carers dealing with mental health and learning difficulties, Autism and Asperger Syndrome, drugs and alcohol. The website has information and links to useful carer and support organisations.