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Responding to Suicidal Callers (CPD Accredited)

Responding to Suicidal Callers (CPD Accredited)



How to respond to service users who present with suicidal thoughts or plans is a common concern for many services. It is essential that your service is equipped to identify those at risk and that your team know how best to support them. This invaluable course explores how to identify risk, practice different techniques in managing suicidal callers and set up internal processes, policies and supervision. Service managers and co-ordinators attending this course will leave with greater knowledge, confidence and awareness alongside practical skills and actions to take back to their helpline.

Who is it for?

Frontline staff and service managers looking to build upon their knowledge and confidence in this subject.


10am-4pm including breaks


Virtually via Zoom or face-to-face (maximum 16 people per group)

Additional info

  • CPD certified - receive a CPD Certificate upon completion
  • Accrue CPD Hours
  • Digital best-practice ‘guidebook’ on Responding to Suicidal Callers provided


Please note - member fees are dependant on status, turnover and size of organisations.

We also offer rewards on our courses for members and non-members.

The below fees take effect from 1st April 2023. All fees are + VAT.

Costs Members Non-members
Open Training (Virtual) £103 per person £173 per person
Open Training (In Person) £154 per person £257 per person
Inhouse Training (Full Day Virtual) £1,131 £1,886
Inhouse Training (Half Day Virtual) £701 £1,169
Inhouse Training (Full Day In Person) £1,257 £2,096
Inhouse Training (Half Day In Person) £787 £1,312

Upcoming training sessions

  • 16 January 2024 (virtual)
  • 6 March 2024 (virtual)

Contact us via to find out more, or book directly via the form below.