Volunteer Management - Helplines Partnership

Overview

This course provides vital insights on why people volunteer whilst also exploring who best to manage the volunteers within an organisation. Through practical exercises and exploring best practice you will learn about the funding, recruitment, and training needed for volunteers; as well as how best to monitor, retain, recognise, reward and retire volunteers. We also work through the risk involved in delivering volunteer programmes.

Learning Objectives

Have an overview of volunteering process and an understanding of the reasons for managing it
Have an overview of volunteering programme/project costs
Be aware of the tools used in the volunteer recruitment process
To outline the role of the Volunteer Manager in training volunteers
To impart best practice in monitoring a volunteer programme
To show why volunteers stay and equally why they leave
To show participants how managing volunteers according to agreed policies and procedures mitigates against potential risk
Understand when and how to terminate a volunteer’s involvement
Understand how to successfully end a volunteer project

Additional info

Worksheets provided
Copy of powerpoint presentation after session
Attendance certificate upon request

Cost

Costs and Rewards on our courses for members and non-members.

Open Training

Available virtually
These courses are an opportunity to learn alongside other organisations.
Up to 4 delegates from 1 organisation on each course
Course capacity: 16 delegates

Inhouse Training

Available virtually and in-person
These courses are an opportunity for your team to learn together
Training materials and learning content can be tailored to meet the specific needs of your organisation
Courses suitable for between 6 and 16 delegates

Enquire about inhouse training via training@helplines.org

Upcoming Open Training:

Please register your interest in this course via training@helplines.org or via the form below. Once a course date is agreed you will be contacted first.