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Volunteer Management (CPD Accredited)

Volunteer Management

Training course - volunteer management


This course provides vital insights on why people volunteer whilst also exploring who best to manage the volunteers within an organisation. Through practical exercises and exploring best practice you will learn about the funding, recruitment, and training needed for volunteers; as well as how best to monitor, retain, recognise, reward and retire volunteers. We also work through the risk involved in delivering volunteer programmes.

Learning Objectives

  • Have an overview of volunteering process and an understanding of the reasons for managing it
  • Have an overview of volunteering programme/project costs
  • Be aware of the tools used in the volunteer recruitment process
  • To outline the role of the Volunteer Manager in training volunteers
  • To impart best practice in monitoring a volunteer programme
  • To show why volunteers stay and equally why they leave
  • To show participants how managing volunteers according to agreed policies and procedures mitigates against potential risk
  • Understand when and how to terminate a volunteer’s involvement
  • Understand how to successfully end a volunteer project

Additional info

  • CPD certified - receive a CPD Certificate upon completion
  • Accrue CPD Hours
  • Worksheets provided
  • Copy of powerpoint presentation after session
  • Attendance certificate upon request


Costs and Rewards on our courses for members and non-members.

Open Training

  • Available virtually
  • These courses are an opportunity to learn alongside other organisations.
  • Up to 4 delegates from 1 organisation on each course
  • Course capacity: 16 delegates

Inhouse Training

  • Available virtually and in-person
  • These courses are an opportunity for your team to learn together
  • Training materials and learning content can be tailored to meet the specific needs of your organisation
  • Courses suitable for between 6 and 16 delegates

Enquire about inhouse training via

Upcoming Open Training:

Please register your interest in this course via or via the form below. Once a course date is agreed you will be contacted first.