Over the past three months, from April to June, we have asked Helplines Partnership members about the impact of Covid-19 on their organisation and service. We've produced a short summary report with some of the qualitative and quantitative data we've gathered over the last three months.
We talked to Clare Derry, Helpline Volunteer Coordinator, at our member Refuge about her work for the National Domestic Abuse Helpline (NDAH), a role she started in April 2020. She shares what she has learned.
The Royal Statistical Society’s Statisticians for Society programme connects third sector organisations with professional statisticians who can provide expert help with collecting, analysing and presenting data.
We talked to Terri McDonald, CEO of our member PostScript360 about their service, bringing in planned changes while operating under the constraints of a global pandemic and about the support they offer.
Trustees' week recognises and celebrates the key role that trustees play in the governance and leadership of charities, volunteering their time and working together to lead the organisation and decide how it is run.
We would like to introduce you to our Board and explain a little more about why they chose to become Helplines Partnership trustees.
At this year’s Helplines Partnership AGM, our first-ever virtual AGM, we heard from Lydia Okroj and Zara Gilmour, in our member showcase. They shared how, as Scotland’s Domestic Abuse and Forced Marriage Helpline they have responded to the pandemic, brought in huge helpline infrastructure changes and support their staff team’s wellbeing.
Helplines Partnership’s Director of Operations, Gemma Khairi talks about safeguarding, what it means for helplines and how now as many face-to-face services are suspended it is even more important to be alert.
Our member, GlobalARRK, is the only charity that specialises in supporting stuck parents worldwide. They talked to us about their work and the support they provide.
We talked to The Association of Charitable Organisations (ACO), the UK umbrella body representing charities that give grants to individuals, to learn more about how their members have helped armed forces personnel, veterans and their families and how to signpost people contacting your helpline to access their support.
We talked to our member, The Bank Workers Charity (BWC) to learn more about the organisation, what they do and the difference they have made to people’s lives.
In a year where there has been so much loss and change to our freedoms, nature has taken the opportunity to offer hope and show us the way to regenerate, restore and reconnect. Where communities became isolated and human connection decreased, we saw a shift in mental health to a new level.
Volunteering epitomises everything that is good about humanity. Individuals who manage and juggle their responsibilities whilst looking to give and help others goes unnoticed. This past year we were reminded about the good in people, how warm and selfless they can be in times of great uncertainty. Often when we receive kindness or someone's time without a return it can be taken for granted.