Helplines Partnership in action - introducing a webchat on a women's aid helpline
One of the benefits of Helplines Partnership membership is being able to tap into the knowledge and experience of your fellow members.
Articles
Coronavirus message from CEO Paula Ojok
Our member, GlobalARRK, is the only charity that specialises in supporting stuck parents worldwide. They talked to us about their work and the support they provide.
AI and machine learning for helplines
Advice Direct Scotland provides free and independent advice to the citizens of Scotland. Conor Forbes, Creative Lead, explains how as an organisation they use artificial intelligence (AI) to support the work of their helpline service’s contact channels.
Real talk - conversations that save lives
We were joined at our 2019 Conference by Stella Comber and Alex Harvey, from Grassroots, who hosted the seminar ‘Reducing the numbers – Real Talk – suicide prevention awareness’.