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News and blog

Keep up to date with what we are doing at Helplines Partnership and news related to the helplines sector.

Articles

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General Election - A view from Helplines Partnership

We read the party manifestos so you don't have to. Read our summary on the impact on the third sector.

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Thinking of attending our Responding to Suicidal Callers course?

How to respond to callers who present with suicidal thoughts or plans is a common concern for many helpline services.

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Celebrating Volunteers’ Week

This week is Volunteers’ Week so Laura Dowswell, Head of Finance here at Helplines Partnership and volunteer with the BBS UK charity, is sharing her story.

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Helpline Award Nominations: Tips to help you craft a strong submission

Nominations are now open for the Helplines Partnership Awards, a highlight of our annual conference.

Celebrating National Pet Month

Celebrating National Pet Month

As part of National Pet Month, we’re sharing the story of Toby, a Beagle who found his forever home with Laura Dowswell, Head of Finance here at Helplines Partnership.

NI Helplines Awareness Day

Raising awareness of helplines in Northern Ireland

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Wordskii Connect – trailblazing technology for interpreting services

Word360 talk about their Wordskii Connect product and how it can benefit helplines.

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Does your service rely on volunteers?

Womankind Bristol tell us about the backbone of their service; their volunteers.

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Mental Health Awareness Week

This Mental Health Awareness Week, Helplines Partnership stand in solidarity with all those affected by mental health issues including anxiety.

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Helplines Awareness Day - a day of recognition

Last month, we were proud to launch our first - and the first UK-wide - Helplines Awareness Day.
As an organisation, the idea for an awareness day came from the lack of recognition helplines receive, and the lack of awareness surrounding them and all the services they provide and support they offer.

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How can Helplines Standard certification benefit your organisation?

At Helplines Partnership, we offer the Helplines Standard certification - the nationally recognised quality standard which defines and certifies best practice in helpline work. Find out how it can benefit your organisation in this blog.