Gemma Khairi, Director of Operations at Helplines Partnership, explains why we needed an awareness day for the helpline sector.

For Helplines Awareness Day, the Child Death Helpline has written this guest blog post about the power of their helpline.

We are excited to announce the launch of version six of the Helplines Standard, the nationally recognised quality standard that defines and certifies best practice in helpline work.

As we reflect on the past year, we would like to extend our thanks to the dedicated Helplines Partnership team, members and partners for their continued commitment, dedication and support to the vital work of helplines across the UK and internationally.

Announcing our 2025 Annual Conference and Helpline Awards with a super early bird rate. Book now and save 15%

We were delighted to announce the winners of the 2024 Helpline Awards at our Annual Conference and Helpline Awards ceremony in Birmingham.

In what was the biggest budget for a number of years, we saw announcements covering almost every area of society. Here’s a breakdown of how this budget may impact you.

For Stammering Awareness Day, one of our members, Stamma, has written a guest blog post, sharing their advice about talking with callers who stammer.

Thank you to everyone who took the time to enter our 2024 Helpline Awards.

Congratulations to Myeloma UK for 20 years of holding the Helplines Standard.

We are excited to introduce you to the fantastic judges for this year’s Helpline Awards.

Join us virtually in October for our Annual General Meeting and Member Space Event