How to respond to callers who present with suicidal thoughts or plans is a common concern for many helpline services.

This week is Volunteers’ Week so Laura Dowswell, Head of Finance here at Helplines Partnership and volunteer with the BBS UK charity, is sharing her story.

Nominations are now open for the Helplines Partnership Awards, a highlight of our annual conference.

As part of National Pet Month, we’re sharing the story of Toby, a Beagle who found his forever home with Laura Dowswell, Head of Finance here at Helplines Partnership.

Health of the Sector 2023 Report

Word360 talk about their Wordskii Connect product and how it can benefit helplines.

Womankind Bristol tell us about the backbone of their service; their volunteers.

This Mental Health Awareness Week, Helplines Partnership stand in solidarity with all those affected by mental health issues including anxiety.

Last month, we were proud to launch our first - and the first UK-wide - Helplines Awareness Day.
As an organisation, the idea for an awareness day came from the lack of recognition helplines receive, and the lack of awareness surrounding them and all the services they provide and support they offer.

At Helplines Partnership, we offer the Helplines Standard certification - the nationally recognised quality standard which defines and certifies best practice in helpline work. Find out how it can benefit your organisation in this blog.

It's Time to Talk Day today, which is an opportunity to get the whole nation talking about mental health. This year’s theme is ‘the power of small', because a small conversation about mental health has the power to make a big difference. We know, from our members, that many of them have seen an increase in the number of contacts to their service where mental health is mentioned or is involved.