Over the last six months Helplines Partnership has been working with its member organisations and BT to ensure Ofcom protect public call boxes which are used to call helplines.

The new changes announced by Ofcom mean that public call boxes are safeguarded from removal if there is evidence they are being used to make calls to one of Helplines Partnership’s member helplines.

We were pleased to present The International Seafarers’ Welfare and Assistance Network (ISWAN) with their Helplines Standard certification.

ISWAN is an international maritime charity which works to improve the lives of seafarers and their families with services, resources, strategies and advocacy.