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Telecom Services

Telecom Services

As a member of Helplines Partnership, we invite you to use Your Co-op for your phones, mobiles and broadband. They are the UK’s only telecoms co-operative, owned and run by their customers.

We have chosen them as a telephony partner because of their commitment to quality and their social and environmental approach. They offer high quality, low-cost services designed to benefit Helplines Partnership members, as well as the people and communities they support.

They supply and support voice and data services to more than 2,500 business customers from the private, not-for-profit, co-operative and public sectors including Hackney Community Transport (HCT Group), The Midcounties Co-operative, Energy Savings Trust, Green Energy, RSPCA, and The Ethical Property Company.

Their range of services include:

  • Line rental & Calls
  • Broadband, Fibre and Ethernet services
  • Hosted PBX’s and VoIP
  • Mobiles
  • Inbound Numbering

Our partner Your Coop Business Solutions (formerly The Phone Coop) have supported many communities for over the years. A people before profit co-op they have helped people and communities thrive and offer great rates to our members alongside supporting the work of Helplines Partnership.

They offer ethical and sustainable connectivity options from refurbished mobiles and the Fairphone, broadband, leased lines, cloud connectivity with Unified Communications and low tech, barrier free conferencing options.

For a partner you can trust get in touch today and quote ‘Helplines’ on 01608 434 000 or email

As well as the comprehensive range of telephony services offered by Your Co-op, we can also offer an inbound cloud-based Virtual Call Centre through our partnership with Call Handling Services. This offers intelligent call routing and other advanced features without the need for any capital investment.