Vicarious Trauma - Having a Healthy Workplace (CPD Accredited)
Vicarious Trauma - Having a Healthy Workplace
CPD Accredited Training
Overview
The cumulative effects of handling emotional and distressing contacts can negatively impact on a person's social behaviours, emotional wellbeing, physical health, and cognitive reasoning. If unaddressed, vicarious trauma (VT) could not only harm the service worker but can also have serious implications for your service users. Based on recent research, this insightful and practical course will explore the implications of VT research within helpline services, helping you to establish and review strategies and procedures to effectively manage and address the personal and professional risks of VT.
Learning Objectives
- Explore and understand the process of vicarious trauma
- Explore the meaning of a complex call in your service and understand the impact complexity has on risk factors
- Recognise and identify the key risk factors to your helpline workers and service
- Utilise the Professional Quality of Life Measure (ProQOL) for early identification of burnout / vicarious trauma
- Identify how to manage and reduce the risk of vicarious trauma for yourself and through organisational support
- Create an action plan for your helpline/service
Additional info
- CPD certified - receive a CPD Certificate upon completion
- Accrue CPD Hours
- Worksheets provided
- Copy of powerpoint presentation after session
- Attendance certificate upon request
Cost
Costs and Rewards on our courses for members and non-members.
Winter Promotion
We are excited to offer HLP Members an exclusive promotion for our open training courses. Members can now book any open training course taking place in November and December 2024 for just £99 per place.
* Terms and Conditions apply - for details see our fees page
Available as a Package Deal
Self-Care Skills Package
10% off when booking Vicarious Trauma and Workplace Wellbeing together
Esther was really informative and engaging throughout the session. It was great to draw on her experiences in her professional career whilst also being given a space to share our own. It is a topic that has especially resonated with me throughout my social work career and it was a fantastic opportunity to deepen my understanding to inform my practice moving forwards.
Alice, SSAFA
Open Training
- Available virtually
- These courses are an opportunity to learn alongside other organisations.
- Up to 4 delegates from 1 organisation on each course
- Course capacity: 16 delegates
Inhouse Training
- Available virtually and in-person
- These courses are an opportunity for your team to learn together
- Training materials and learning content can be tailored to meet the specific needs of your organisation
- Courses suitable for between 6 and 16 delegates